What Our Customers Are Saying
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Joe Bogart, Waynesville, MO
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we sayed at happy trails RV park last night it is clean and kept well. One of the nicest parks we have been at easy in and out. Then the RV center was so helpful with a little hiccup we had with the heater. A must if your in the area.1deata sure
Leigh and Kathy , Rogers, AR -
Our salesman was Jeff. He helped us through the entire process of ordering our rv. He was very knowledgable and helpful. He was concerned about our choices and always friendly. I would recommend both him and Happy Trails RV to everyone.
Howard , Stockton, MO -
Customer services was great. We are very happy with our purchase and will recommend others to you. Thank you for a wonderful experience!
Mark , Richland, MO -
Our experience with the purchase of the camper was first class. We want to thank Jeff Norton and Debbie Lee for their outstanding job in getting everything ready for us. Keep-up the good work!! Thank you again. Miguel and Luci.
Miguel , Saint James, MO -
In March we contacted Happy Trails by phone and we were so impressed we drove down the next weekend. We went to the dealership and then on to the RV Show in Springfield. The whole dealership is First Class. We traded and then went back in a couple of weeks to have the 5th wheel hitch installed. From sales to service to parts they are the MOST customer oriented crew I have ever dealt with. Until Happy Trails, I was getting tired of talking to dealers who knew nothing and didn't care. Keep up the great work.
Tom and Kathy , Lenexa, KS -
We cannot say enough about the quality of our trailer and the superior workmanship of the service department. The gentleman that worked with us during the general set up of our new trailer was marvelous. We were treated so nicely and cared for so well by the entire staff. This is our second trailer purchase from Happy Trails, and each time the hospitality, friendliness, and abilities of this staff just continue to improve. We were treated like FAMILY. Thanks to everyone at Happy Trails RV Center for your patience, helpfulness, and above all your caring and concern.
Robert and Charle , Aurora, MO -
On Nov 1st,2011, I had a problem with my Winstar van. The closest place my family and I could find was Happy Trails RV Center. You were kind enough to fix(temporarily) and guide us to a proper place were we could get our van fixed and continue our journey. We felt blessed and great with your help. My family, myself and my 2 year old granddaughter really do appreciate Bob and all of you and thank all of you very much. We wish you have numerous and prosperous sales. Keep up the good commitment. Thank you. Sincerely, Ramirez family. Chicago, IL.
Everardo , Joliet, IL -
I chose this dealership because of Jeff Norton I called late one day after work to see what was available then I told Jeff that I didnt think that I would get there before close. He told me that was ok to come on that he would stay for me. Then after I got there he took care of us and didn't pressure us at all. We spent about 45 mins after hours with him and we never felt like we were a burden to him. Then he did the same thing when we picked up the camper without hesitation he stayed after hours for delivery. THANKS JEFF I've also had some service work to install a tank monitor and Bob and the service Dept did a great job it looks factory installed. Thanks guys. PS love our new KZ SPORTSMAN CLASSIC 16BH Jon and Olena White
Jon and Olena , Marshfield, MO -
My wife and I decided to buy a new Forest River Flagstaff tavel trailer while wintering in Texas in February of 2009. We returned to our Missouri home in early April and parked the unit until later that summer. When we set it up we noticed that one of the walls had water damage. We called the Flagstaff dealer nearest us and asked them to help us out. We were promptly told that since we hadn't purchased the unit there that they were not going to do the warranty work for us. We then called Happy Trails RV Center for help. They not only said they would help but seemed eager to assist us. Since then we have had further leakage problems but those problems are now behind us. Happy Trails and Forest River have gone way beyond the call of duty to make sure the needed repairs were done under warranty, done right and to see that we were completely satisfied. They even threw in a few extras for our inconvenience. I have never been treated with any more respect in anyone's service department. I will recommend Happy Trails Service Department to everyone. When it comes time to upgrade again, Happy Trails will be our first stop
Jerry , Clinton, MO -
Julius and his staff know what it takes to make sure a customer is satisfied with the product and service. Customer service is great and the shop and parts department are always willing to make sure you are taken care of. Good Ole Ed takes care of the maintenance and does it well. Also, hats off to Jim and Jan at the RV park who are very nice and try to make you feel at home. Just stop on by and you will see how an RV dealer and RV park should be. Thanks for all you do and your support to all of the retired military and active duty that you treat so well. John
John , Junction City, KS -
We knew the model we wanted, Happy Trails had it on order and held it for us. Denis the sales person was exceptionally nice, courteous, and low pressure. Everyone we talked to at the dealership was extremely nice and seemed genuinely concerned that we were a satisfied customer and we are. Denis explained everything we needed to know about the new RV and delivery went very smooth. I would highly recommend Happy Trails RV to anyone in the market.
Kevin , Festus, MO -
I was recently on I-44 going north for a Deer hunt with my son and a caravan of other camper/deer hunters when I broke a leaf spring on my toy hauler. The broken spring caused a blowout and ruined another tire. Terry and all the folks at Happy Trails went above and beyond the call of duty by locating a spring and having me back on the road very quickly. Being a former Marine dealer in the Branson, Missouri area, I know what it is like to see someone on vacation with a breakdown. I too always tried to get them back in service ASAP. I would recommend Happy Trails to anyone for service and I am sure they offer equally good prices on purchases. Thanks again Happy Trails RV you saved our Deer hunting trip. Larry and Ryan Sifford Branson West, Missouri.
Larry , Branson West, MO -
Our experience at Happy Trails was definitely a postive and most rewarding one. Julius, H.R. (our sales rep) and Bob (the financial 'guy'), Tamara and everyone else were all extremely friendly and helpful. The feeling there is of one big happy family and all seemed to work well together. I would highly recommend Happy Trails RV Center (and H.R., salesman). I look forward to visiting there the next time we are in Missouri.
Joyce , East Greenbush, NY
Great overall rental experience. We rented a camper that fit our needs, was clean, and towed easy. Our initial walk around instructions/orientation to the camper contradicted what was in the instructional booklet they provided with the camper. All we had to do was follow the book and all worked great. Happy Trails is top on our list for our next rental adventure. We are next considering a motorhome and are confident Happy Trails will meet our expectations.